Shipping policy

All in stock orders will processed with in 3-4 working days. A email notification will be sent with tracking information once your item has been fulfilled and shipped. 

All pre-ordered items will take 3-4 working days after the close date of the pre-order sale. A email notification will be sent with tracking information once your item has been fulfilled and shipped.

Once your order is placed address changes can not be made unless incorrectly typed in the order form and we have been notified within 24 hours and prior to package being shipped. Once the item/s have shipped, addresses may not be changed. Guava Honey LLC is not responsible for any lost or stolen packages, please utilize our Route Tracking app to add insurance to your orders in the event of it being lost or stolen.